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Support

Scommmerce Mage Provides flexible Magento 1 and Magento 2
support and maintenance packages
as per your business needs.




Scommerce Mage provides flexible Magento 1 and Magento 2 support and maintenance packages as per your business needs. You can opt for monthly package, weekend support or can buy support hours on pay as you go basis. We understand how even small issues on your site can affect your business. We aim to have minimum turnaround time on issues raised based upon their priority. Our support team will try their level best to ensure smooth running of your online business. We offer several support plans to suit all levels of business without long term commitment

Please see below our several support plans which have been provided keeping all sort of businesses in mind

Pay As You Go

1 Hour Minimum Commitment

No contract required

1 Hour Billing Increment

No limit

Email, Phone and Skype support during normal business hours 9 AM to 5.30 PM GMT

Weekend and Bank Holiday support available with £20 extra cost

No monitoring

Staging site set up at extra cost

from
£55.00

Monthly support

1 Hour Minimum Commitment

6 months contract required

1 Hour Billing Increment

Maximum 10 hours in a month

Email, Phone and Skype support during normal business hours 9 AM to 5.30 PM GMT

Weekend and Bank Holiday support available with £20 extra cost

No monitoring

Staging site set up at extra cost

from
£500.00

Premium monthly support

1 Hour Minimum Commitment

6 months contract required

1 Hour Billing Increment

Maximum 15 hours in a month

Email, Phone and Skype support during normal business hours 9 AM to 5.30 PM GMT

Weekend and Bank Holiday support available with £20 extra cost

24/7 monitoring of your website

Staging site set up at no extra cost

from
£675.00

Emergencies

1 Hour Minimum Commitment

No contract required

1 Hour Billing Increment

No limit

Email, Phone and Skype support available during out of office hours

Weekend and Bank Holiday support available with £25 extra cost

24/7 monitoring of your website

Staging site set up at no extra cost

from
£75.00

Please contact us, if you need detailed information of the support packages we provide and our support team will get in touch with you.


Contact us

You think it. We build it


We build everything around Magento, if you have tiny, small, medium or large project for your Magento store then please get in touch with us and we will be more than happy to help.

© 2017 Scommerce Mage Ltd. All rights reserved. Your privacy and security are guaranteed. VAT registration number GB239 3674 77.
Scommerce Mage Limited, Company Number 08765857, Registered in England and Wales.
Registered Office: 39 Coresbrook Way, Knaphill, Surrey, GU21 2TR, United Kingdom.

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